Travel and expense reporting is quicker and easier than ever with the newly updated Concur Expense website and app. This fully automated system streamlines our accounting processes while ensuring timely reimbursements deposited directly into your checking account.
Get started with Concur Expense by clicking the following helpful links and training resources. If for any reason you are misdirected, click here to return to the main Concur End User Training Page.
On-Demand Training Webcast
Updating Concur Expense Profile
Cheryl Mora is currently updating profiles, however please review and make sure your personal information and any associated credit card information is current.
Updating your bank information for Direct Deposit (Expense Pay by Concur)
If you chose not to have direct deposit that is an option for our users, but it will delay payment to you as processes for manual payments differs from Expense Pay. Please contact Cheryl Mora or Audrey King for assistance in changing your payment profile.
Travel and Expense Overview
This video is the overall process of booking a trip through Concur travel and then creating an expense based on that trip.
Working with Expense Assistant
The expense assistant adds all expenses from your available expense list to any open report. Reports can be user created or auto created by Expense Assistant.
Expense QuickStart Training Guide
This PDF document includes 33 pages of detailed directions if you prefer this type of training method or to keep at hand for a quick lookup of information.
Expense Training Videos
The following group of links are quick videos that outline common questions and actions that an end user would need. There are also short Tip Sheets that correspond to most videos and are found next to the corresponding video on the main Using Concur Expense page.
- Create New Expense Report >
- Adding Out-of-Pocket Expense >
- Printing & Submitting Expense Report>
- Correcting & Resubmitting Expense Report >
- Adding an Expense Delegate >
- Adding Attendees to a Business Meal >
Expense Training Videos: Approvers
The following two training videos are for Expense Approvers only.
App Center
Within the App Center of Concur, you have access to several mobile applications that you can link to your SAP Concur Expense account. To access the App Center, login to:
https://us2.concursolutions.com/home.asp
Available Apps
- Concur for Mobile
- Uber
- Lyft
- DoorDash for Work
- Grubhub
Help & Support
The Contact Support option is located in the Help menu on the upper right hand corner of the SAP Concur Home page. You can also locate the Contact Support link in the black banner along the bottom of the SAP Concur Home page.
Contact Support (Online)
- Interactive Help
- Live Agent Chat
- Speak with Live Support
- Start a Co-Browsing Session
Phone Support
Phone support is available Monday – Friday, 9:00 A.M. – 5:00 P.M. CST
- U.S. and Canada: 833-290-2327
- International: phone numbers, chat, and case submission options are found online in the Contact Support section.
Please Note
Upon subsequent visits to the support portal, the User Information Confirmation screen can be accessed by clicking the “My Profile” link in the upper right hand corner of the page.
